Frequently Asked Questions

These are some of our most frequetly asked questions.

Tap any of the items below to reveal more information.

Click any of the items below to reveal more information.

What should I bring to my appointment?

Please bring your Ontario Health card, your current prescription glasses and/or contact lenses, and if you are a new patient, any records of your previous eye examinations if done elsewhere. This is especially important if you have been treated for any eye condition in the past and more so, if you are interested in a second opinion. It is also important to have a list of all your medications and in particular any eye drops you are using. It is advisable to bring sunglasses as you may have drops to dilate your pupils during the appointment.

How much is an eye exam?

Complete eye examinations provided by either an optometrist or physician, for patients aged 20 to 64, are no longer covered by OHIP.

Patients 65 years and older and 19 and under may be eligible for OHIP coverage for an eye examination once every 12 months. For more details, visit Ontario Ministry of Health and Long-Term Care here.

Most of the advanced testing and contact lens services provided are not covered under OHIP. Some services and procedures may be covered under your private medical insurance plan. It is recommended that you check with your insurance provider directly.

Can you direct bill to my insurance company?

While we do not direct bill to insurance companies, we will provide an invoice that you may submit to your insurance company for reimbursement. We can also help you complete the required documentation.

My vision’s fine; why do I need to see the doctor?

Gradual changes in vision and eye health may not be noticeable by the patient. Some of these changes can lead to major vision loss or poor eye health if not treated on time. Often, these changes are painless and occur only in one eye. Because of this, patients often miss the signals of the onset of a problem. Only after an initial examination, can the doctor recommend the right schedule for each patient.

What are progressive lenses?

A type of multifocal characterized by a gradient of increasing lens power, added to the wearer’s correction for the other refractive errors. There is no noticeable line on the surface of the lens.

Do I get a copy of my prescription right away?

On completion of your eye exam your prescription will be given to you.

How long does it take to get my lenses once they are ordered?

Contact lenses usually take 2-4 business days to arrive. In the interim, trial contact lenses may be provided as needed.

If I wear glasses, does this mean that I can wear contact lenses?

Yes, in most cases, however there are a number of factors that need to be considered when determining the suitability of contact lens wear eg., your prescription, eye health, comfort and vision.

Do you do LASIK surgery?

We provide laser vision consultations in order to educate our patients on whether or not they are a good candidate for laser vision correction or other surgical options. The pre and post-operative care is performed in our office, and we will refer you to the outpatient laser surgery facility that best meets your needs.

Do I have to wear sunglasses?

It’s recommended that you always wear protective lenses outdoors – even on overcast days. Sunglasses protect your eyes from harmful ultraviolent (UV) rays, and exposure to these rays has been associated with the development of cataracts and Age-Related Macular Degeneration (ARMD). Quality sunglasses protect your eyes by blocking 99+ percent of the sun's harmful UV rays. Sunglasses also protect the delicate skin around the eyes from UV rays that cause wrinkles and premature aging.

Can you treat glaucoma, macular degeneration and other serious conditions?

Yes, we provide a detailed evaluation and treatment plan for eye diseases, which may include a referral to an ophthalmologist. Early detection of these conditions is important, but many options are still available for those with longstanding eye conditions.

Can I have an eye exam while pregnant? Should I wait because of vision fluctuations?

Yes, eye exams can be done at any time during a pregnancy and are recommended if you do experience vision fluctuations. Changes in body fluid levels and hormones are the usual causes of vision fluctuations. This could affect activities such as driving and computer work. Hypertension and diabetes are also risks during pregnancy and can often be first detected during an eye exam. Vision typically stabilizes three months post-partum. If possible, it would be advisable to wait until that time.

Do you do children's exams? If so, when should my child's first exam be?

We do provide eye exams for children. It is recommended that your child have their first eye exam at 6 months. A child’s eyes should then be examined at a year old, then three years and then every year thereafter. Eye exams for infants and toddlers are not the same as that for adults. The tests are more objective, but we examine the vision, the health of the eyes, and how well the eyes work together. OHIP covers children’s eye exams annually up to the age of 20.

What is the difference between an optometrist, optician and ophthalmologist?

An optometrist is usually the first person you see for any vision or eye health concern. He or she specializes in eye health examinations and contact lens fittings. Your optometrist can also test for eye diseases, and can also diagnose and treat certain eye conditions with medication. Optometrists perform regular eye exams, determine prescriptions for eyeglasses and contact lens and provide treatment for some eye diseases.

An ophthalmologist is a medical doctor who specializes in the eyes. Ophthalmologists can perform vision examinations, prescribe medications, test for and treat eye diseases or eye injuries. He or She can perform most of the eye surgeries and usually require a referral from an optometrist or family doctor for an appointment.

An optician expertly manufactures and fits eyewear from the prescriptions written by Optometrists and Ophthalmologists.